How to deal with requests for extension of time for payment from your customers?

Replay | } 1 hour

Businesses are being forced to consider extensions of credit for their customers. How do you, as a business owner or manager decide whether to please the customer, or risk losing him or her or your money? 

The pressure to maintain your market share or customer base is as compelling as the risk of losing more money, a very precious commodity in these times. 

In this webinar we look at some tips and suggestions which you can use to assess whether you are on the right track to give or refuse more time or credit to your customers. 

The webinar seeks to provide clarity around some of the issues which management faces today. Principal amongst them are: 

  • Getting access to information from your customer;
  • Assessing the risk of whether your customer is financially healthy or trustworthy;
  • Grading that customer;
  • Suggesting an action plan for the customer?
  • Taking a more calculated risk and better decision when it comes to giving credit on your money generally!
  • Michel Juanico – Director, Uppwise

Experienced CEO and transaction adviser, with a demonstrated track record in Corporate Finance, Management, Negotiation / Deal closing and Entrepreneurship;

Graduated in Finance from Paris I – Panthéon Sorbonne, in Business Coaching from Sting Incubator (Stockholm, Sweden) and trained Arbitrator from CMAP and MARC.

  • Richard Wooding – Director, Matrix-8

Chief Executive with a proven track record of successful business development and leading turnarounds. Skilled at driving profit growth and market penetration in 3rd world markets, and managing significant strategic change and restructuring, in both multinationals and privately owned businesses. 

Over 25 years’ experience at CEO level in FMCG and other industries. Has lived and operated in 15 different countries in Africa and Asia. MBA from Cranfield (UK). Cosmopolitan, culturally astute, high energy and leads from the front.

Have questions? Our team is here to help. Call (+230) 2103838 – Monday to Friday from 8:30 am to 5 pm MUT.

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